Grooming keeps skin and coat healthy and makes problems visible early. Boarding gives your pet a supervised place to stay when travel is unavoidable. Both go better when the pet is prepared rather than surprised.
What grooming covers
- Bathing with a product suited to the coat and skin
- Brushing and de-matting, drying, and trimming where appropriate
- Nail trimming, and ear and eye cleaning
- A look over the skin for fleas, ticks, hot spots, lumps or wounds
How often
Frequency depends on coat type, lifestyle and season. Long-haired cats and dogs need frequent brushing at home between visits; short-coated pets need less. Over-bathing dries the skin, so more is not better.
Preparing for a boarding stay
- Keep vaccination and parasite prevention up to date before the stay
- Bring your pet's usual food to avoid a sudden diet change
- Send any regular medication with clear written dosing instructions
- Include a familiar blanket or toy that smells of home
- Share feeding times, habits, fears and any medical history with the team
Settling an anxious pet
Short, calm handovers work better than long goodbyes. For a first stay, a shorter trial booking helps your pet learn that you come back — and tells the team how your pet copes.
Frequently asked questions
- Do you groom aggressive or very nervous pets?
- Tell the team in advance so time and handling can be planned. Some pets need a shorter session or a different approach.
- Are grooming and boarding available 24/7?
- No — grooming and boarding admissions follow routine hours, daily 11 AM to 9 PM. Only emergency veterinary support runs 24/7.
- How do I book?
- Call 0300 8611713, message on WhatsApp, or use the booking page on this site.